{"id":8479,"date":"2024-04-25T14:44:05","date_gmt":"2024-04-25T20:44:05","guid":{"rendered":"https:\/\/edi.co.cr\/almawp\/?page_id=8479"},"modified":"2024-07-08T14:31:50","modified_gmt":"2024-07-08T20:31:50","slug":"crear-ticket","status":"publish","type":"page","link":"https:\/\/www.edi.co.cr\/index.php\/crear-ticket\/","title":{"rendered":"Crear ticket"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8479\" class=\"elementor elementor-8479\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5109397c elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5109397c\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-43ff8cc5\" data-id=\"43ff8cc5\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72fc78b elementor-invisible elementor-widget elementor-widget-pix-heading\" data-id=\"72fc78b\" data-element_type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div  class=\"pix-heading-el text-center \"><h1 class=\"text-white font-weight-bold h1 animate-in heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"fade-in-up\" data-anim-delay=\"100\">Nueva solicitud de soporte<\/h1><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37850f2a elementor-invisible elementor-widget elementor-widget-pix-text\" data-id=\"37850f2a\" data-element_type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"pix-el-text w-100 text-center \" ><div class=\"d-inline-block\" style=\"max-width:640px;\"><p class=\"text-20 resp-option text-white text-center \" ><span class=\"text-white animate-in d-inline-block\" data-anim-delay=\"200\" data-anim-type=\"fade-in-up\">Cu\u00e9ntanos tu problema y te ayudaremos a resolverlo.<\/span><\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7979af6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7979af6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-452d7c8\" data-id=\"452d7c8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62a4f543 elementor-widget elementor-widget-form\" data-id=\"62a4f543\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Crear Ticket\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"8479\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"62a4f543\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Almamater\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Escriba su nombre\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTel\u00e9fono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"(506) 8888-8888\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_447328b elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_447328b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_447328b]\" id=\"form-field-field_447328b\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Digite su direcci\u00f3n de correo electr\u00f3nico\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_b4699c5 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b4699c5\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmpresa\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b4699c5]\" id=\"form-field-field_b4699c5\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Digite el nombre de la Empresa\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[message]\" id=\"form-field-message\" class=\"elementor-field elementor-size-md \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_f965c14 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f965c14\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_f965c14]\" id=\"form-field-field_f965c14\" rows=\"4\" placeholder=\"Por favor describa brevemente el problema \" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_9fa176d elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9fa176d\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAdjuntar Archivo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_9fa176d]\" id=\"form-field-field_9fa176d\" class=\"elementor-field elementor-size-md  elementor-upload-field\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha elementor-field-group elementor-column elementor-field-group-field_d5290a0 elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_d5290a0\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LcRdFYpAAAAAPZSv9EZwXXIBKtnAAl-6Mw_IHFp\" data-type=\"v2_checkbox\" data-theme=\"light\" data-size=\"normal\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button 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d-inline-block  \"><div class=\"img-el\" ><div class=\"w-100 pix-bounce-sm pix-duration-md\"><div class=\"animate-in d-inline-block w-100\" data-anim-type=\"fade-in-up\" data-anim-delay=\"0\"><img fetchpriority=\"high\" decoding=\"async\" width=\"2000\" height=\"2000\" class=\"rounded-lg fly-sm d-inline-block\" srcset=\"https:\/\/www.edi.co.cr\/wp-content\/uploads\/2024\/06\/almamater-team-300x300.jpg 300w, https:\/\/www.edi.co.cr\/wp-content\/uploads\/2024\/06\/almamater-team-1024x1024.jpg 1024w, https:\/\/www.edi.co.cr\/wp-content\/uploads\/2024\/06\/almamater-team-150x150.jpg 150w, https:\/\/www.edi.co.cr\/wp-content\/uploads\/2024\/06\/almamater-team-768x768.jpg 768w, https:\/\/www.edi.co.cr\/wp-content\/uploads\/2024\/06\/almamater-team-1536x1536.jpg 1536w, https:\/\/www.edi.co.cr\/wp-content\/uploads\/2024\/06\/almamater-team-400x400.jpg 400w, https:\/\/www.edi.co.cr\/wp-content\/uploads\/2024\/06\/almamater-team-75x75.jpg 75w, 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Nuestro equipo de asistencia t\u00e9cnica est\u00e1 listo para resolver sus problemas y responder sus consultas.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.edi.co.cr\/index.php\/crear-ticket\/\" \/>\r\n<meta property=\"og:locale\" content=\"es_ES\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Almamater - Cu\u00e9ntanos tu problema y te ayudaremos a resolverlo.\" \/>\r\n<meta property=\"og:description\" content=\"Necesitas ayuda? 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